Frequently asked Questions
1. What Documents Are Needed for Car Rental?
The following documents are generally needed during the car rental process:
A valid driver's license or international driving permit
Identity document or passport
Credit card (in some cases)
Please contact us before booking to confirm if any additional documents or conditions are required.
2. What is the Car Rental Age?
Generally, you must be at least 21 years old to rent a car. However, age requirements may vary by location and vehicle category. Please contact us for more information.
3. What Do Car Rental Fees Include?
Car rental fees may vary depending on the vehicle category, rental period and services you choose. Usually, the base fee includes the daily rental cost of the vehicle. Additional services such as insurance, fuel, additional driver fees and airport taxes may incur extra charges.
4. How Do I Determine the Car Rental Duration?
You can adjust the car rental period according to your own needs. Usually, the rental period is determined on a daily or weekly basis. Special deals are also available for longer term rentals.
5. What is Insurance and Why is it Necessary?
The insurance offered during car rental provides protection against vehicle damage and theft. Insurance protects the driver by covering possible damages. Insurance options and conditions may vary by location and vehicle category.
6. How Can I Cancel and Change Car Rental?
Please contact us to cancel or change your reservations. Cancellation policies and change conditions may vary depending on booking conditions.
7. Is Additional Driver Subject to Additional Fee?
Generally, additional driver may incur an additional fee. Additional driver surcharges and rules may vary by location and vehicle category.
8. What is the Fuel Policy?
The fuel policy determines how you should manage the fuel level when picking up and returning the vehicle. Generally, the vehicle's fuel tank must be at the same level when returning it.
9. How Does Airport Delivery Work?
Airport delivery is a service offered when you want to pick up or return the vehicle at the airport. Availability and cost of this service may vary by airport.
The following documents are generally needed during the car rental process:
A valid driver's license or international driving permit
Identity document or passport
Credit card (in some cases)
Please contact us before booking to confirm if any additional documents or conditions are required.
2. What is the Car Rental Age?
Generally, you must be at least 21 years old to rent a car. However, age requirements may vary by location and vehicle category. Please contact us for more information.
3. What Do Car Rental Fees Include?
Car rental fees may vary depending on the vehicle category, rental period and services you choose. Usually, the base fee includes the daily rental cost of the vehicle. Additional services such as insurance, fuel, additional driver fees and airport taxes may incur extra charges.
4. How Do I Determine the Car Rental Duration?
You can adjust the car rental period according to your own needs. Usually, the rental period is determined on a daily or weekly basis. Special deals are also available for longer term rentals.
5. What is Insurance and Why is it Necessary?
The insurance offered during car rental provides protection against vehicle damage and theft. Insurance protects the driver by covering possible damages. Insurance options and conditions may vary by location and vehicle category.
6. How Can I Cancel and Change Car Rental?
Please contact us to cancel or change your reservations. Cancellation policies and change conditions may vary depending on booking conditions.
7. Is Additional Driver Subject to Additional Fee?
Generally, additional driver may incur an additional fee. Additional driver surcharges and rules may vary by location and vehicle category.
8. What is the Fuel Policy?
The fuel policy determines how you should manage the fuel level when picking up and returning the vehicle. Generally, the vehicle's fuel tank must be at the same level when returning it.
9. How Does Airport Delivery Work?
Airport delivery is a service offered when you want to pick up or return the vehicle at the airport. Availability and cost of this service may vary by airport.
